It's easy to return a product:
- Call JCillianDesigns or email us to initiate a return.
- We email you instructions for returning your product.
- Ship your unused product, in its original packaging, to the address identified in our email.
- Original delivery fees are refunded only if returns are for defective products, products that were not described accurately, or incorrect orders. Call JCilianDesigns to arrange these returns.
- You are responsible for shipping the products back to us. We recommend using a trackable shipping method.