It's easy to return a product:

1. Call JCillianDesigns or email us to initiate a return.
2. We email you instructions for returning your product.
3. Ship your unused product, in its original packaging, to the address identified in our email.

Please Note:

• Original delivery fees are refunded only if returns are for defective products, products that were not described accurately, or incorrect orders. Call JCilianDesigns to arrange these returns.
• You are responsible for shipping the products back to us. We recommend using a trackable shipping method.